Shipping and Cancellation Policy
At ResumeMatrix, we offer a one-time purchase service for individual resume templates. Once payment is completed, you will receive instant access to the selected resume template, which can be downloaded in your chosen format.
Shipping Policy:
- Delivery: Since this is a digital service, your selected resume template will be available for download immediately upon successful payment.
- No Physical Shipping: There are no physical goods to ship. All products are digital and instantly accessible online after purchase.
Cancellation and Refund Policy:
We want you to feel confident in your purchase. If, for any reason, you're not satisfied with our service, you can cancel your purchase within
3 days and request a full refund.
- Cancellation: You can cancel your purchase within 3 days of the transaction. After this period, cancellations are no longer accepted.
- Refund: If you cancel within the 3-day window, we will process your refund within 7 days of your request. After cancellation, access to premium features will be revoked.
- How to Cancel: To cancel your purchase, simply email us at refund@resumematrix.com with the subject line: Cancellation Request - [Your Name], and provide your purchase details.
For any additional inquiries regarding your purchase or refund, feel free to reach out to our support team at support@resumematrix.com.