Request a Refund

We strive to provide the best resume-building experience for our users, but we understand that sometimes things might not go as planned. If you are not completely satisfied with your purchase, we offer a hassle-free refund process within 7 days of your payment.

1. Refund Policy

1. You can request a full refund within 7 days from the date of your purchase.
2. Once the refund is processed, access to premium features (such as watermark-free downloads and unlimited resume generation) will be revoked.

2. How to Request a Refund

1. Send an email to refund@resumematrix.com with the subject line: Refund Request - [Your Name].
2. In the email, please include the following details:
   1. Your full name
   2. Date of purchase
   3. A brief explanation of why you're requesting the refund (optional, but helps us improve)
3. 3. We'll process your refund within 5-7 business days after reviewing your request.

If you have any additional questions or concerns, feel free to reach out, and we'll be happy to assist you. Thank you for trying ResumeMatrix, and we hope to have the chance to serve you again in the future!